Withdrawal form

You do not have to use this form

In your account, under "My orders", there is a button that does the same thing in three seconds: it logs the request, lets you choose how to send the piece back, and stops the payment to the seller. The form below exists because the law provides for it, and because anyone who prefers to write an email should be able to.

The form

Copy it, fill in the fields and send it to support@antiqa.it. Any other explicit statement works just as well: the form is a convenience, not a condition.

Destinatario:
ANTIQA S.r.l. · Via San Paolo 232, 59100 Prato (PO) · P.IVA 02640580979
support@antiqa.it

Con la presente io/noi (*) notifico/notifichiamo (*) il recesso dal mio/nostro (*)
contratto di vendita dei seguenti beni (*):

  ______________________________________________________________

Ordine n.: ____________________

Ordinato il (*) / ricevuto il (*): ____________________

Nome del/dei consumatore/i: ____________________________________

Indirizzo del/dei consumatore/i: _______________________________

  ______________________________________________________________

Firma del/dei consumatore/i (solo se il presente modulo è notificato in versione cartacea):

  ______________________________________________________________

Data: ____________________

(*) Cancellare la dicitura inutile.

What happens next

• The request is valid if you send it within 14 days of delivery. What counts is the date you send it, not the date we read it.
• We reply within one working day and ask how you want to send the piece back: with our courier, insured for the full value and with the collection cost deducted from your refund, or by yourself.
• If you ship it yourself, the cost and the risk of the shipment are yours: if the piece is lost or arrives damaged, no refund is due.
• The refund is issued once the piece is back with the seller intact and we have checked it.

Conditions, exclusions and the cost of the insured collection are in Shipping and returns.